Designed to Outsmart
InnerActivate was built to refuse the agency model we came from, and to serve the clients it was failing.
Why we built InnerActivate
Eric Papczun led the US division of Performics, the world's largest performance marketing agency. The offices were large, the client rosters impressive, and the teams were mostly recent graduates on their first marketing job. That worked for the agency's margins. It worked less well for the clients paying premium rates for junior labor.
Shari Papczun was at Deloitte in Chicago, leading change management engagements with manufacturers and large organizations, including Ball Corporation. She saw a parallel problem. Even when the strategy was right, it did not move the needle because the people who had to carry it were not aligned behind it. Strategy without adoption is just a document.
They built InnerActivate to invert both models. A flexible bench of senior specialists instead of a fixed payroll of generalists. An engagement model based on work scope, not spend percentage. A diagnostic before tactics. A methodology that names the gap before recommending a move.
What drives the work
After the first few engagements, Eric and Shari noticed something unexpected. The challenger brands, the companies that were not the category leader, were hungrier, faster, and more willing to act on honest information than the large brands either of them had worked with before. Leaders played it safe. Challengers moved.
That made challengers the natural fit for how InnerActivate works: a diagnostic that names the gap, paired with a senior bench that closes it. The biggest opportunity in most companies is already inside them, in the channels they are already running, the team they are already paying, the resources already in play. The work is activating that opportunity, not adding more layers of cost.
The team
InnerActivate runs on a flexible bench of senior practitioners and strategic partners. The team staffs to the work, not to a fixed payroll. You get the right craft for the problem at hand, not whoever is available that week.
Named leads anchor each capability: analytics, social strategy and storytelling, creative direction, search, web build, outreach, and operations. The team you meet on the call is the team doing the work.